Travel Consultant ( Cruiseabout) - West Lakes, Adelaide
Flight Centre Travel Group South Australia
Pay information not disclosed by advertiser
Key points we found
- Turn your passion for cruising into a rewarding career.
- Guide customers from dreaming to booking unforgettable cruise holidays.
- Achieve sales targets while delivering outstanding customer service.
Turn Your Love of Cruising into a Dream Career!
Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?
Have a passion for turning travel dreams into unforgettable cruise adventures?
Cruiseabout is searching for cruise enthusiasts to join our West Lakes store! If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.
✨ Let’s turn your passion for cruise holidays into a rewarding career.
🌊 Join the cruise revolution and #CruiseIntoYourDreamJob with us!
🌟 Why You’ll Love Working Here
Because this isn’t just a job, it's a crew you’ll be proud to sail with. You’ll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travel perks, real career progression, and a culture our people rated 94% Great Place to Work®, you’ll feel right at home from day one. 🚢💙
🌟 What You’ll Be Doing
As a Cruise Consultant, you’ll be the expert guiding customers from “just dreaming” to “bon voyage!”, creating cruise holidays they’ll never forget.
⚓ Your Key Responsibilities
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Quote, book, and invoice cruise bookings and packages with accuracy and flair
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Achieve monthly sales targets and KPIs
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Deliver outstanding service across walk-in, email, and phone enquiries
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Maximise every opportunity through upselling and cross-selling
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Monitor and action all relevant mailboxes daily
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Maintain strong product knowledge to confidently recommend the perfect cruise
🧭 Who We’re Looking For
You’re passionate, driven, and love working toward results, especially when travel is involved.
🌊 You’ll Bring:
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Proven customer service experience with exposure to sales targets
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Previous travel or cruise experience (preferred but not essential)
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GDS experience (preferred but not essential)
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A keen eye for detail and strong problem‑solving skills
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The ability to thrive in a fast‑paced environment
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Motivation, organisation, and a love of exceeding expectations
🎉 What’s In It For You?
🛳️ Cruise Perks Galore
Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures
🌏 See the World
Industry travel discounts and eligibility for sponsored Familiarisation Cruises across the globe
🙋🏾♀️ Award‑Winning Culture
Cruiseabout proudly scored an outstanding 94% in the Great Place to Work® survey—our people genuinely love what they do and who they work with!
Backed by Flight Centre Travel Group Australia, a certified Great Place to Work® (ANZ)
👐🏽 Diverse & Inclusive Crew
We’re an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds
🎓 Learn & Grow
Tailored Learning & Development pathways, including in‑depth cruise product training
🏆 Exclusive Staff Benefits
Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan
💎 Endless Career Opportunities
Grow your career across our global network—we proudly promote from within
🥦 Health & Wellbeing
Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives
🌞 Mental Health Support
Employee Assistance Program available for you and your family
🎉 Social & Industry Events
Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok 2026!)
🙏🏼 Giving Back
Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving
💚 Sustainability at the Helm
We’re committed to protecting the oceans and the future of cruising through responsible and sustainable practices
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
#LI-AV1#CAB#LI-Onsite
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Flight Centre Travel Group
Flight Centre Travel Group is one of the world’s largest travel companies with over 15,000 employees - what we call ‘Flighties’. With global headquarters in Brisbane, Australia, we have company owned leisure and corporate travel businesses in over 25 countries including Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, Asia and the UAE. Our corporate travel management brand FCM also boasts a network that extends to over 100 countries through company-owned businesses and independent licensees. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.
Our values are simple, powerful and they shape our behaviour across our entire network of brands and businesses. We have a set of three core values (Ownership, Egalitarianism and Irreverence) that are lasting and unique to how we do things around here. They guide what our people do and drive our organisation forward.
We support our people the FCTG way; with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of tangible, curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.
We are not an overnight success story. Our success happened over many years of persistence and hard work by a lot of people. We opened our first leisure travel store in Sydney, Australia in 1982 and last year celebrated the big 4-0. Turning 40 is a big deal. It is an incredible achievement and a testament to our business model. Not only this, but it means we’ve been the catalyst for millions of incredible travel memories. This milestone is celebrated by all our people globally in acknowledgement of our Australian roots and the birth of a brand that became the catalyst for all of our success and brand diversification to follow.