Systems Analyst
Labour Connect Pty Ltd Kingsgrove NSW 2208
Key points we found
- Ensure system stability and support critical business applications.
- Drive process improvements and generate customised client reports.
- Collaborate with global teams and manage User Access Reviews.
About Labour Connect
Founded in 2021, Labour Connect has rapidly grown from a small recruitment operation into a trusted, national workforce partner for Australian businesses. We are a specialised recruitment agency dedicated to sourcing top talent across both blue-collar and white-collar roles in the Construction, Warehousing, Logistics, Aviation, Manufacturing, and Engineering sectors.
Our reputation is built on trust, transparency, and long-term partnerships. We maintain a rigorously vetted candidate pool available at short notice for temporary, casual, or permanent placements. As we continue to grow rapidly, we are investing in our internal systems and technology to better serve clients and candidates.
The Role
We are seeking a skilled Systems Analyst to join our internal operations team. In this role, you will ensure system stability, support critical business applications, and drive process improvements across our recruitment and reporting platforms. You will work closely with global teams, developers, vendors, and internal stakeholders to align IT solutions with business needs while maintaining compliance and operational excellence.
Key Responsibilities
● Provide end-user support for critical business applications, troubleshoot batch processes, and ensure system stability while minimising downtime and meeting SLAs.● Generate customised client reports, automate workflows, and implement process improvements including VRS (reporting tool) development, deployment, and fixes.
● Conduct risk assessments, support audits, and manage end-of-month reporting activities.
● Collaborate with global teams, developers, and vendors to resolve issues, enhance application performance, and assist with system integrations and maintenance plans.
● Maintain compliance, oversee system upgrades, and reduce key-person risk through cross-training.
● Manage User Access Reviews (UAR) in SailPoint including campaigns, terminations, joiner-leaver processes, and daily operational support.
● Build and maintain strong relationships with internal and external stakeholders to align IT solutions with business needs.
● Support client reporting by developing customised schedules and templates in collaboration with developers.
About You
● Bachelor's degree or higher in Computer Science, Information Technology, Information Systems, Software Engineering, or a related discipline.
● Proven experience as a Systems Analyst, Business Analyst, or similar role (recruitment or staffing industry experience highly regarded).
● Hands-on experience with SailPoint (UAR, joiner-leaver, terminations) and VRS or similar reporting tools.
● Strong knowledge of incident management, batch processes, SLAs, and compliance.
● Excellent analytical and problem-solving skills with attention to detail.● Ability to communicate technical concepts to non-technical stakeholders.
Why Join Labour Connect?
● Be part of a fast-growing national company where your impact is visible and valued.
● Work directly with leadership to shape our internal technology roadmap.
● Autonomy to recommend and drive meaningful system improvements.
● Supportive, transparent culture with a focus on long-term partnerships - including with our own team.
● Competitive salary package and professional development opportunities.
● Opportunity to grow into a senior systems or data role as the company expands.
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