Restaurant Manager
POI Springwood Pty Ltd Springwood NSW 2777
Key points we found
- Oversee daily operations of the restaurant ensuring smooth service delivery.
- Lead and support front-of-house and kitchen staff to foster a positive team culture.
- Ensure compliance with food safety and health regulations.
Business Overview
Our industry partner, Product of Italy Springwood, is part of a growing and well-recognised Italian restaurant brand in Western Sydney, known for delivering authentic Italian cuisine in a warm and family-friendly dining environment. Located at Shop 8 & 9/150 Macquarie Rd, Springwood NSW 2777, Product of Italy has built a strong reputation among locals for its traditional recipes, generous portions, and welcoming atmosphere.
Product of Italy offers a diverse menu inspired by classic Italian cooking, featuring handcrafted pizzas, traditional pasta dishes, fresh salads, desserts, and family meal options prepared with high-quality ingredients. The restaurant focuses on delivering a memorable dining experience that brings people together through authentic flavours and attentive service.
With multiple locations across Western Sydney and a growing customer base, Product of Italy continues to expand its presence while maintaining a strong commitment to food quality, service excellence, and community engagement. The Springwood restaurant also accommodates private events and functions, providing flexible dining spaces suitable for celebrations, family gatherings, and corporate events.
As the business continues to strengthen its operations and reputation within the local hospitality industry, Product of Italy Springwood is seeking a Skilled and Experienced Restaurant Manager to oversee daily restaurant operations, lead the team, and ensure consistent delivery of high-quality food and customer service.
Salary Range : $75000 - $80000AUD
Location : Shop 8 & 9/150 Macquarie Rd, Springwood NSW 2777
Responsibilities:
- Oversee and manage the daily operations of the restaurant, ensuring smooth service delivery across front-of-house and kitchen functions
- Lead, supervise, and support front-of-house and kitchen staff, fostering a positive, high-performance, and customer-focused team culture
- Ensure consistent delivery of high-quality food, service, and presentation in line with Kickin’ Inn brand standards
- Manage staff rostering, attendance, and performance to ensure adequate coverage during peak service periods
- Monitor and control operational costs, including labour, food, and inventory, to support profitability and efficiency
- Liaise with suppliers, manage procurement, and oversee inventory control to minimise waste and maintain stock levels
- Handle customer feedback, enquiries, and complaints professionally, ensuring a high level of customer satisfaction
- Ensure compliance with food safety, health, hygiene, and Work Health & Safety (WHS) regulations at all times
- Maintain accurate operational records, including sales reports, staff records, and compliance documentation
- Support the implementation of promotional activities, special events, and service initiatives in line with business objectives
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