Reservations Consultant Travel Industry (WFH Perth Only)
Travel Trade Recruitment Perth WA 6000
Key points we found
- Exciting opportunity for an experienced Travel Consultant in a sales-driven environment.
- Engage with customers through phone, email, and live chat to convert enquiries into bookings.
- Work from home in Perth with a strong base salary and generous incentives.
🌏 Reservations Consultant - Travel Industry (WFH Perth Only)
📍 Perth (Work From Home)
💰 Competitive base + Super + Generous Incentives
🕒 Full Time
About the Role
An exciting opportunity for an experienced Travel Consultant who thrives in a sales-driven, high-conversion environment. This is a fast-paced reservations role focused on turning warm leads into confirmed bookings, re-engaging past enquiries, and maximising every sales opportunity.
Working from home in Perth, you'll be part of a high-performing reservations team, engaging with customers across phone, email and live chat - guiding them from enquiry through to booking.
Key Responsibilities
- Proactively follow up warm leads generated through marketing campaigns, events and enquiries
- Re-engage past customers, expired quotes and dormant leads to convert into bookings
- Handle inbound and outbound sales calls with confidence and professionalism
- Build rapport quickly and guide customers toward a booking decision
- Upsell and maximise booking value through strong product knowledge
- Prepare and follow up quotes within agreed timeframes
- Manage enquiries across phone, email and live chat channels
- Maintain accurate CRM notes and ensure all bookings are processed correctly
About You
- Minimum 2 years' travel industry experience (retail, wholesale or reservations)
- A sales-focused mindset with a passion for converting enquiries into bookings
- Confident making outbound calls and handling objections
- Strong communication skills with the ability to build rapport quickly
- Target-driven, motivated by incentives and high earnings
- Highly organised with strong attention to detail
- Comfortable working in a fast-paced, high-volume environment
Working Hours & Flexibility
- 37.5 hours per week
- WA hours: 9:00am - 5:30pm
- Weekend work required (~10 weekends per year)
What's in it for You?
- Work from home flexibility (Perth-based only)
- Strong base salary + generous incentive potential
- High volume of warm leads - no need to generate your own pipeline
- Fast-paced, high-energy team environment
- Opportunity to work with a well-established and growing travel brand
Interested:
Call Sarah at Travel Trade Recruitment on 03 9988 0616 or email me directly [email protected]
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Travel Trade Recruitment
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Travel Trade Recruitment have offices based throughout the UK and AUSTRALIA
AWARD WINNING SERVICE
Travel Trade Recruitment is the only company to win all three ‘Best Travel Recruitment Company’ awards in the same year, including the Globe Travel Awards, the British Travel Awards, and the Travel Bulletin Star Awards. We have also been nominated as Best Travel Service Provider by the TTG Travel Awards and Best Recruitment Website by the Travelmole Web Awards.