OFFICE MANAGER

OFFICE MANAGER

COMPLETE CARING SA (NDIS Service Provider)

About Us –

Complete Caring SA is a trusted NDIS service provider registered as Complete Caring SA Pty Ltd. We offer professional assistance to disabled clients throughout our network in South Australia. We are a small family run care company that tailors our care around the needs of our clients. We focus on providing the best care possible, from one family to another. We understand that not one care plan fits all. Daily services can include anything from meal preparation, hygiene, cleaning, and supervision. develop an individualised care plan that fits specific needs of our clients.

We are committed to high service standards, operational excellence, and continuous improvement. Companionship is key to a trusted relationship with our caregivers. We strive to help clients with everyday tasks and aim to develop a caring relationship. We provide one on one attention and care that cannot compare in other settings.

At Complete Caring, we value professionalism, teamwork, and innovation, and we provide a supportive work environment where employees play a key role in the success of our operations.

About Role – OFFICE MANAGER

An exciting opportunity is available for a motivated Office Manager to play a key role in the daily operations of our business. As a full-time employee, this hands-on position involves supporting teams across the organisation, keeping systems and processes running smoothly, and fostering a positive and well-managed workplace.

Location – Adelaide SA

Salary - $75,000 - $80,000 a year FT plus Superannuation

Job Duties and Responsibilities

1. Plan, coordinate, and review office administration and operational support services to ensure efficient day-to-day business operations.
2. Manage and maintain accurate office, operational, and compliance records, including calendar management for senior management, coordinating meeting, client appointment and client files.
3. Allocate and coordinate human resources, including staff rostering, shift allocations, leave management, and workload distribution, ensuring compliance with fatigue management and operational requirements.
4. Act as first point contact for employees, clients, client families and other stake holders during business hours.
5. Coordinate recruitment support activities, onboarding, inductions, training administration, performance documentation, timesheets, payroll data entry, and maintenance of personnel records.
6. Liaise with operational managers, staff and stake holders for smooth day-today business.
7. Plan, coordinate and overseas both internal and external events including staff, client facing events and other stake holders’ communications, ensuring all events are executed aligned and smoothly.
8. Manage office resources, equipment, and supplies, ensuring availability, maintenance, and effective use of office and operational assets.
9. Administer supplier and contractor relationships including purchase orders, goods receipting, invoice processing, and coordination with accounts payable and receivable.
10. Support financial administration by assisting with invoicing, processing delivery documentation, reconciling records, and liaising with internal or external accounting functions.
11. Ensure compliance with Work Health and Safety (WHS), fatigue management requirements, and relevant NDIS legislation, company policies, and procedures.
12. Coordinate and maintain records for WHS activities, including site inductions, training, compliance audits, and incident or hazard reporting.
13. Contribute to the development, implementation, and continuous improvement of office procedures, administrative systems, and workflow processes to enhance efficiency and service delivery.

Skills and Experience Required:

1. Diploma or higher qualification in Business Administration, Management, Accounting, or a related field (or equivalent experience).
2. Minimum 1 year of experience in an Office Manager or similar administrative role; experience in handling compliance audits operations is highly regarded.
3. Working knowledge of Chain of Responsibility, fatigue management, and WHS requirements in highly regulated operations.
4. Strong MS Office skills, particularly Excel, with experience preparing reports and KPI dashboards.
5. Excellent communication and stakeholder management skills.
6. Highly organised with strong attention to detail and accurate document control.
7. Ability to prioritise tasks, multitask, and meet deadlines in a fast-paced operational environment.
8. Proactive, reliable problem-solver with sound judgement and the ability to work independently.

To apply, please email your resume to **********************************.

PS; only shortlisted candidates will be contacted.