MOTEL MANAGER
Colonial Motor Inn West Wyalong NSW 2671
Key points we found
- Oversee daily operations of the motel including front desk, housekeeping, and maintenance.
- Ensure high standards of guest service and manage staff effectively.
- Prepare operational budgets and handle guest enquiries professionally.
MOTEL MANAGER
West Wyalong, NSW 2671 | Full-Time
About Us
Colonial Motor Inn is a well-established and trusted accommodation provider located in West Wyalong, NSW. We pride ourselves on delivering warm, comfortable, and reliable hospitality to our guests — whether they are travelling for business, leisure, or passing through regional NSW. Our commitment to friendly service, clean and comfortable rooms, and a welcoming atmosphere has made us a preferred choice for travellers in the region. We are a close-knit operation that values professionalism, dedication, and a genuine passion for hospitality.
About the Role
We are seeking an experienced and motivated Motel Manager to oversee the day-to-day operations of Colonial Motor Inn. This role sits under ANZSCO Code ****** – Hotel or Motel Manager, and is a hands-on leadership position responsible for ensuring smooth operations, exceptional guest experiences, and the effective management of staff and resources. If you are a hospitality professional with strong leadership skills and a passion for delivering outstanding service, this is the role for you.
Key Responsibilities
- Oversee all daily operations of the motel including front desk, housekeeping, maintenance, and food and beverage services
- Ensure consistently high standards of guest service, comfort, and satisfaction
- Manage reservations, room allocations, check-ins, and check-outs efficiently
- Recruit, train, supervise, and performance-manage motel staff
- Prepare and manage operational budgets, control costs, and maximise revenue
- Handle guest enquiries, feedback, and complaints in a professional and timely manner
- Liaise with suppliers, contractors, and service providers to maintain the property and facilities
- Monitor and manage online booking platforms, reviews, and occupancy rates
- Ensure compliance with all relevant health, safety, and licensing regulations
- Prepare operational reports and financial summaries for ownership and management review
- Implement strategies to improve occupancy rates, guest satisfaction, and overall profitability
Required Qualifications
- Certificate III or IV in Hospitality or Hotel Management (minimum requirement)
- Diploma of Hospitality Management or equivalent (highly regarded)
- Relevant degree in Hospitality, Business, or Tourism Management will be an advantage
- Responsible Service of Alcohol (RSA) Certificate — NSW
Skills & Experience
- Minimum 1 year of experience in a motel, hotel, or hospitality management role
- Strong leadership and team management skills with the ability to motivate and guide staff
- Excellent customer service skills with a genuine passion for guest satisfaction
- Sound financial acumen including budgeting, cost control, and revenue management
- Proficiency in property management systems (PMS) and online booking platforms
- Strong communication, problem-solving, and conflict resolution abilities
- Highly organised with the ability to manage multiple priorities in a fast-paced environment
- Flexibility to work a rotating roster including weekends, evenings, and public holidays
- Knowledge of WHS obligations and relevant accommodation industry regulations
- Experience in a regional or country hospitality setting will be highly regarded
What We Offer
- Stable, full-time management position with a well-regarded regional property
- Opportunity to take ownership of operations and make a genuine impact
- Supportive ownership and a welcoming team environment
- Competitive salary package commensurate with experience
- Accommodation may be available for the right candidate
- Be part of a respected establishment at the heart of the West Wyalong community
How to Apply
Are you ready to lead a passionate hospitality team and deliver outstanding guest experiences in regional NSW? Click the Apply button below, complete the application form, and submit your resume along with a cover letter telling us about your hospitality management experience and why you are the right fit for Colonial Motor Inn.
We look forward to hearing from you!
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