International Supply Chain Coordinator
Norwest Recruitment Macquarie Park NSW 2113
Key points we found
- Coordinate field service operations across multiple client sites.
- Schedule and dispatch technicians for maintenance, repairs, and installations.
- Maintain accurate service records and assist with reporting and invoicing.
We are currently seeking a highly organised and proactive Service Coordinator to join a fast-paced, technical service environment. This role plays a critical part in ensuring the smooth coordination of field service operations across multiple client sites.
You will be responsible for scheduling and dispatching technicians for maintenance, repairs, and installations, while ensuring service requests are actioned efficiently and within agreed timeframes. Working closely with both internal teams and external clients, you will manage daily service activity, monitor job progress, and ensure all tasks are completed to a high standard.
As the primary point of contact for service-related enquiries, you will provide timely updates, manage expectations, and resolve issues in a professional and solutions-focused manner. Your ability to communicate clearly and build strong relationships will be key to success in this role.
On the administrative side, you will maintain accurate service records, including job details, technician hours, and client interactions. You will also assist with preparing reports, invoicing documentation, and supporting compliance with safety and quality standards. Exposure to inventory coordination or parts ordering will be highly regarded.
To be successful, you will bring prior experience in a service coordination, scheduling, or operations support role, ideally within a technical or engineering-related environment. Strong organisational skills, attention to detail, and the ability to multitask are essential.
This is a great opportunity for someone who thrives in a busy, team-oriented environment and enjoys being the central point of coordination across operations.
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Norwest Recruitment
Norwest Recruitment is a specialist white-collar recruitment agency delivering premium recruitment solutions to organisations across Western Sydney. We partner with businesses on both permanent and temporary hiring needs across: Accounting & Finance, Administration & Business Support, Customer Service, Management & Executive, Human Resources, Sales & Marketing, Information Technology and Supply Chain & Logistics. Founded in 2002 by Managing Director Erica Westbury, Norwest Recruitment was built on a clear vision: to support what was already emerging as one of Australia’s fastest-growing residential and business regions. Today, we are proud to be recognised as one of Western Sydney’s leading local recruitment agencies. Since inception, Norwest Recruitment has been a multi-award-winning business, ranked 47th in the BRW Fast 100, with over 20 business awards and more than 35 finalist placements. We have supported thousands of organisations by connecting them with exceptional talent. Our clients range from SMEs to large multinationals, as well as Not-for-Profit organisations and Local Government Councils. Our consultants are highly trained, industry specialists who are also internationally recognised by their peers. Supported by a seamless and rigorous recruitment methodology, we consistently deliver high-quality hiring outcomes. Through our daily collaboration with NPA Worldwide, a global network of more than 400 specialist agencies, we combine access to an international talent pool with deep local market expertise. At our core, we are driven to improve business productivity, support careers and give back to the Western Sydney community. Our vision: To help companies in Western Sydney flourish. What makes us different? Our access to a global talent pool but with a local service, our dedication to quality of service, our well-trained recruitment consultants, our strong brand presence and our best practice recruitment procedures.