Internal Sales Support
Hays Northern Suburbs Brisbane QLD
Key points we found
- Provide high-quality customer service and administrative support.
- Conduct face-to-face product sales and manage customer relationships.
- Process orders and coordinate with warehouse teams for timely supply.
Full-time Permanent Internal Sales Role in Inner North Brisbane
Your new company
This leading manufacturer within the industrial engineering sector specialises in high-performance solutions designed for demanding hydraulic and mechanical applications. They focus on innovation, precision-engineered products, and a reliable service to support clients across industries such as mining, construction, manufacturing, and heavy machinery.
Your new role
You will be providing high quality customer service and administrative support, undertaking a range of duties including:
- Conduct facetoface product sales at the trade counter.
- Build and maintain strong working relationships with customers.
- Promote products by highlighting quality, value, and benefits.
- Respond to customer enquiries via phone, email, or fax, aiming to convert enquiries into sales.
- Process customer orders and coordinate with warehouse and machining teams to ensure accurate and timely supply.
- Identify and match customer samples using product catalogues.
- Measure products to determine correct requirements, including metric/imperial conversions.
- Support administrative processes including invoicing, packing slips, and payment handling.
- Resolve customer complaints promptly and professionally.
- Identify and pursue new business opportunities.
- Prepare and submit quotations.
- Manage branch inventory, including receiving, storing, and retrieving stock.
- Maintain a clean and organised branch and trade counter environment.
- Action new enquiries efficiently to meet customer expectations and timeframes.
- Assist with general administrative and stores duties as required.
- Perform basic quality assurance tasks.
What you'll need to succeed
Your administrative and customer service experience will be highly beneficial, as well as:
- Experience in blue-collar, trade-related industries
- Excellent written and verbal communication skills
- Strong customer service drive
- Ability to remain calm under pressure
- Personable and collaborative team player approach
- Great work ethic
What you'll get in return
In return for your hard work, you'll be rewarded with:
- Competitive annual salary + super
- On-site Parking
- A dynamic and varied role
- Supportive team environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Hays
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 11,100 people across 31 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.