ICT Security Specialist

Company: Onsite Helper Pty Ltd

Position: ICT Security Specialist

Salary: $75,000 – $85,000 plus Superannuation

Term: Permanent, Full-time

Location: VIC

About Us

Onsite Helper is a Melbourne-based managed IT services provider supporting medium-sized businesses across a range of industries. The company specialises in business IT support, cloud services, cybersecurity solutions and managed systems that keep client networks secure, reliable and efficient.

Key Responsibilities

1. Design and maintain secure data structures, system architecture and naming conventions to ensure the integrity, accuracy and protection of organisational data.
2. Establish and manage backup systems, recovery processes and preventative maintenance procedures to ensure business continuity and protect critical information assets.
3. Develop and maintain ICT security documentation, policies and operational procedures to support the secure management of systems and data.
4. Test system upgrades, patches and infrastructure changes to identify vulnerabilities, log issues and resolve security or performance risks in accordance with internal testing procedures.
5. Manage operational processes relating to system security and disaster recovery to ensure appropriate safeguards are in place against internal and external threats.
6. Liaise with technology vendors and service providers to evaluate, implement and maintain cybersecurity tools and solutions, while monitoring service delivery and security performance.
7. Investigate and resolve system, server and infrastructure-related issues affecting security, including diagnosing hardware and software faults across networks and workstations.
8. Maintain security documentation, operational procedures and system logs to support compliance, auditing and incident management activities.
9. Monitor the performance and security of networks and infrastructure to ensure systems operate securely and efficiently within the organisation’s IT environment.
10. Review existing IT environments and recommend improvements to strengthen security architecture, infrastructure resilience and future network capability.

Qualifications and Experience

1. A bachelor’s degree or higher in Information Technology, Computer Science, Cybersecurity or a related field. In the absence of a formal qualification, at least five years of relevant full-time work experience may substitute for the qualification.
2. Demonstrated experience in ICT security, including implementing security controls, monitoring vulnerabilities and protecting systems from internal and external threats.
3. Ability to investigate and resolve security incidents, system vulnerabilities and infrastructure-related technical issues.
4. Experience working with cybersecurity tools, security monitoring systems and infrastructure protection technologies.
5. Strong knowledge of ICT security policies, risk management practices and industry best practices for protecting organisational systems and data.

How to Apply

If you have experience in ICT security and are committed to protecting systems and infrastructure from security threats, we encourage you to apply. Please submit your resume together with a short cover letter outlining your relevant experience and suitability for the role to [email protected].

Only shortlisted applicants will be contacted.