Fast Food Manager (Chargrill Charlie’s Lane Cove)

About the Role

Chargrill Charlie’s Lane Cove is seeking a highly motivated and experienced Fast Food Manager to

oversee the daily operations of our fast-paced store. The successful candidate will lead a team of

front and back-of-house staff to deliver exceptional customer service, ensure product quality, and

maintain operational efficiency.

Key Responsibilities

 Hire, train, and supervise team members to maintain a high standard of performance.

 Plan and manage staff rosters and shift schedules to ensure optimal staffing levels.

 Conduct regular staff performance evaluations and provide ongoing coaching and feedback.

 Track daily sales, set budgets, and control operating costs with a focus on food waste

reduction.

 Manage inventory, order supplies, and maintain accurate stock records.

 Ensure compliance with workplace health, cleanliness, and safety regulations.

 Monitor the preparation and presentation of food to maintain consistency and quality.

 Resolve customer complaints and queries promptly and professionally.

 Collaborate with senior management to develop and implement marketing strategies that

drive sales growth, improve profitability, and enhance customer retention.

Skills and Experience Required

 Minimum of two (2) years’ experience in a fast food or quick service restaurant management

role.

 Strong leadership and communication skills.

 Proven ability to manage budgets, control costs, and achieve financial targets.

 Excellent customer service and conflict resolution skills.

 Sound knowledge of food safety, hygiene, and workplace safety standards.

 Experience in staff training and performance management.

Qualifications

 Certificate IV or higher in Hospitality Management or a related field (or equivalent

experience).