Customer Service Rep. (Logistics)
Hoban Recruitment Kenwick WA 6107
Key points we found
- Act as the key link between customers, warehouse, transport, and operations.
- Manage day-to-day queries and coordinate orders to ensure timely delivery.
- Build strong relationships through clear and professional communication.
Customer Service Representative (Logistics)
Join a collaborative team where your coordination skills and attention to detail will make a real impact.
Monday to Friday - $37 p/h + Super, Kenwick location.
We're seeking a proactive Customer Service Representative to act as the key link between customers, warehouse, transport, and operations, ensuring the smooth receipt, storage, and dispatch of goods.
What you'll be doing:
- Be the first point of contact for your customers, managing day-to-day queries and coordination
- Build strong, long-term relationships through clear and professional communication
- Coordinate orders with warehouse and transport teams to ensure timely delivery
- Monitor order progress and proactively resolve any issues
- Accurately process rates, charges, and customer data
- Maintain up-to-date records within the warehouse management system
- Track performance and support continuous improvement initiatives
- Collaborate closely with internal teams including warehouse staff and fleet controllers
What you'll bring:
- Previous customer service experience (essential)
- Strong attention to detail and data accuracy
- Confident communication and relationship-building skills
- Ability to prioritise, problem-solve, and work under pressure
- Intermediate computer skills (Microsoft Office; WMS experience advantageous)
- A team-focused mindset with a proactive approach
Why join?
Our client offers a supportive, team-driven environment where your contribution is valued. You'll be part of a collaborative operation with real opportunities to make an impact.
Brand new, state of the art warehouse + facilities
Apply now with your current resume.
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at [email protected] or visit hoban.com.au/adjustments for additional contact details.
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Hoban Recruitment
Our senior management and directors not only drive the strategic direction, but also work within the business hands-on to facilitate customer relationships and focus at every level. We are a business that has experienced growth year on year, nonetheless we recognise that it is only through the relationships we foster that this growth has come about.