Administrative Service Officer 3
ACT Health Australia
Pay information not disclosed by advertiser
Key points we found
- Provide front line customer service including reception and phone duties.
- Manage appointment scheduling, referral and waitlist management.
- Support the Physiotherapy Department with administrative tasks.
Administrative Service Officer 3 (
Job Number:
02Q2P)
Description
Employment Type: Multiple Temporary Full Time Positions Available
Classification: Administrative Service Officer 3 (602725+)
Salary: $78,755 – $84,284 Pro Rata (Plus 12.5% Super)
Location: North Canberra Hospital
Section: Non-Admitted Patient Services and Physiotherapy Department
Closing Date: 14th April 2026
What can we offer you:
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City living without the traffic – click here to see why you should live in Canberra.
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Competitive pay rates and excellent working conditions within a tertiary hospital.
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Salary Packaging with many options that provide full fringe benefits tax concessions.
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Flexible working conditions.
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Reimbursement of relocation expenses for interstate candidates (subject to review and approval).
To find out more on what a career at CHS can give you, the benefits of working with us and why Canberra is Australia's happiest city click here: Benefits of working with us - Canberra Health Services (act.gov.au)
About the Role:
The Administrative Officer role within the Non-Admitted Patient Services department is responsible for front line customer service including reception and phone duties. This role works in a team environment and key responsibilities include appointment scheduling, referral and waitlist management, and liaison with patients and clinical personnel.
For more information regarding Non- Admitted Patient Services position duties click here for the Position Description.
The Administrative Officer role within the Physiotherapy Department provides high value administrative support to the Physiotherapy Department in the management of referrals, phone calls, appointment bookings, and other administrative duties for the Physiotherapy outpatient services.
For more information regarding Physiotherapy Administrative Officer position duties click here for the Position Description.
Please note prior to commencement successful candidates will be required to:
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Undergo a pre-employment National Police Check.
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Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
To Apply:
Please apply online by submitting a copy of your CV along with a maximum 2-page cover letter or pitch, responding to the Selection Criteria, listed in the Position Description.
This document is required and must be submitted to be considered for the role.
***Please note applications submitted via an agency will not be accepted for this position***
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
If you would like further information regarding the Non- Admitted Patient Services opportunity, please contact Erin Patterson at [email protected]
If you would like further information regarding the Physiotherapy Administrative Officer opportunity, please contact Elli Gardiner at [email protected]
#LI-DNI
A merit pool may be created from this recruitment process and remain valid for 12 months. This pool may be used to fill both permanent and temporary positions across CHS.
This is a temporary position available for a period of 8 months with the possibility of extension up to less than 12 months and/or permanency.
Job
: General/Administrative
Salary Range
: 78,755.00 - 84,284.00
Closing Date
: 14/Apr/2026, 1:59:00 PM
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ACT Health
ACT Health provides a strong policy and population health capability based on a foundation of world-leading health and medical research.
We develop strategies and set the direction to ensure health services meet community needs and expectations, delivers improved outcomes, and that the system is innovative, effective and sustainable now and in the future.
ACT Health has responsibility for:
• developing strategic policy and stewardship of the health system, including working with the Commonwealth on key health improvement initiatives
• managing demand for and supply of health services across Canberra
• improving the health and wellbeing of the ACT population by promoting healthy behaviours and lifestyles and through ongoing monitoring and evaluation of health programs and policy
• preventing, and providing a timely response to, potential public health incidents
• leading the health workforce and clinical training strategy, including building strong partnerships with key academic institutions and training providers
• commissioning and managing multi-million dollar contracts for the provision of health services, including partnerships with community sector organisations, peak bodies and advocacy groups
• managing a portfolio of infrastructure programs to ensure the ACT has world class, sustainable, fit for purpose clinical and patient care facilities
• monitoring and enforcement of public health regulations, and
• providing public health advice.